At Braden Paths, customer satisfaction is our top priority. Please read our Return and Refund Policy below:

  1. Returns
    We accept returns only if the product is damaged, defective, or incorrect. If your order arrives in an unsatisfactory condition, please contact us within 7 days of delivery. You can reach us via email at [email protected] to initiate a return.

  2. Eligibility for Return
    To be eligible for a return, the item must:

    • Be unused and in the same condition that you received it.
    • Be in the original packaging.
    • Be accompanied by the proof of purchase.

  3. Refunds
    Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, a refund will be processed to your cash on delivery payment. Refunds will be completed within 7-10 business days after approval.

  4. Exchanges
    We do not accept exchanges for products. If you need a different size or color, please return the original item and place a new order.

  5. Non-Refundable Items
    Items purchased during special sales or clearance are final sale and cannot be returned.

  6. Shipping Costs
    Shipping fees for returned items are the responsibility of the customer unless the return is due to a damaged or defective item. We recommend using a trackable shipping service for returns.

If you have any questions or need assistance with a return or refund, please contact us at [email protected].